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Warranty

Warranty Policy

How long does the warranty last?

We stand behind the quality of everything we sell, that’s why all Must Love Furniture products are backed by a twelve (12) months comprehensive warranty.

What do i do if i have a problem?

Must Love Furniture is committed to the excellence of its products and provides superior customer service. We will help you with any queries after your purchase. We commit to resolving issues within 72 business hours. Contact us at info@mustlovefurniture.com if you require any assistance with your product after purchase.

What are the terms and conditions of the warranty?

Must Love Furniture warrants all goods for a period of twelve (12) months under normal usage, to be free from defects in material and workmanship. Must Love Furniture's liability under this warranty is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge. This warranty does not cover:

  • Normal wear and tear
  • Damage arising from abnormal use, abuse or negligence
  • Products which have not been maintained, or which have been modified
  • Any indirect or consequential loss

The warranty applies only to the original purchase. Proof of purchase is required. To the extent committed by law, all other warranties, express or implied, are excluded. All goods subject to warranties must be returned to us in original packaging for inspection and assessment at your cost. The warranty does not apply to commercial usage.